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How do bureaucracies remember? The conventional view is that Institutional Memory is static and singular, the sum of recorded files and learned procedures.
Drawing on four policy ex.
They reside with people and are thus dispersed across the array of actors that make up the differentiated polity.
This Element argues that this diagnosis misses that memories are essentially dynamic stories.
There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task.
How do bureaucracies remember? The conventional view is that Institutional Memory is static and singular, the sum of recorded files and learned procedures
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