Now in its third edition, this is the only Outsourcing and Offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO Outsourcing and offshoring, from how to source new relationships to managing business processes in a national and Global context..
Now in its third edition, this is the only Outsourcing and Offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO Outsourcing and offshoring, from how to source new relationships to managing business processes in a national and Global context.