Listening well is an essential component of good leadership.
In this new edition, we\'ve added tips and advice dealing with virtual Active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the Leadership challenges you face in today\'s world..
It is, in fact, a critical component of the tasks facing today\'s leaders.
Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good.
Working relationships become more solid, based on trust, respect, and honesty.
You can become a more effective listener and leader by learning the skills of Active listening.
Listening well is an essential component of good leadership