Successful management depends on the ability to quickly and effectively manage conflicts.
He is the author of Managing Differences.. (Overland Park, KS), is the founder of Mediation Training Institute International and an invited lecturer at universities and institutions worldwide.
About the Author: Daniel Dana Ph.
D.
Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Successful management depends on the ability to quickly and effectively manage conflicts