Conflicted: How Productive Disagreements Lead to Better Outcomes, Hardcover/Ian Leslie - Harper Business

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Drawing on advice from the world\'s leading experts on conflict and communication--from relationship scientists to hostage negotiators to diplomats-- Ian Leslie , a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena.
For most people, conflict triggers a fight or flight respon.
Drawing on advice from the world\'s leading experts on conflict and communication--from relationship scientists to hostage negotiators to diplomats-- Ian Leslie , a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena