Customer Delight 365, a book of wise quotations, personal insights and practical applications, was created after author Brian Monahan experienced a delightful hospitality-industry conference.
Brian, who has served the hospitality industry for more than 20 years, shares his tremendous passion for creating memorable customer-Service experiences for his clients.
His aspiration is for businesses and customer-Service professionals to join forces to create an inspired vision for Customer service: Cus.
Customer Delight 365, a book of wise quotations, personal insights and practical applications, was created after author Brian Monahan experienced a delightful hospitality-industry conference.
Brian, who has served the hospitality industry for more than 20 years, shares his tremendous passion for creating memorable customer-Service experiences for his clients.
His aspiration is for businesses and customer-Service professionals to join forces to create an inspired vision for Customer service: Cus