Rezultate pentru "Customer"

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Effective Complaint Management: The Business Case for Customer Satisfaction, Hardcover/Bernd Stauss

Effective Complaint Management: The Business Case for Customer Satisfaction, Hardcover/Bernd Stauss

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Actualizat in 21/02/2025

618.99 Lei

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage, Hardcover/Nicolaj Siggelkow

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage, Hardcover/Nicolaj Siggelkow

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Actualizat in 21/02/2025

76.67 Lei

The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand, Paperback/Sarah Hatter

The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand, Paperback/Sarah Hatter

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Actualizat in 21/02/2025

56.61 Lei

Neurodiverse Workplace. An Employer\'s Guide to Managing and Working with Neurodivergent Employees, Clients and Customers, Paperback/Victoria Honeybourne

Neurodiverse Workplace. An Employer\'s Guide to Managing and Working with Neurodivergent Employees, Clients and Customers, Paperback/Victoria Honeybourne

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Actualizat in 21/02/2025

173.99 Lei

Experience Economy. Competing for Customer Time, Attention, and Money, Hardback/James H. Gilmore

Experience Economy. Competing for Customer Time, Attention, and Money, Hardback/James H. Gilmore

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Actualizat in 21/02/2025

183.99 Lei

Hug Your Customers. Love the Results, Paperback/Jack Mitchell

Hug Your Customers. Love the Results, Paperback/Jack Mitchell

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Actualizat in 21/02/2025

62.99 Lei

Customer of the Future. 10 Guiding Principles for Winning Tomorrow\'s Business, Hardback/Blake Morgan

Customer of the Future. 10 Guiding Principles for Winning Tomorrow\'s Business, Hardback/Blake Morgan

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Actualizat in 21/02/2025

83.51 Lei

CMO of People. Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and Performance, Paperback/David Creelman

CMO of People. Manage Employees Like Customers with an Immersive Predictable Experience that Drives Productivity and Performance, Paperback/David Creelman

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Actualizat in 21/02/2025

205.99 Lei

Disruptive Selling: A New Strategic Approach to Sales, Marketing and Customer Service/Patrick Maes

Disruptive Selling: A New Strategic Approach to Sales, Marketing and Customer Service/Patrick Maes

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Actualizat in 21/02/2025

195.99 Lei

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover/Bill Price

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover/Bill Price

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Actualizat in 21/02/2025

140.99 Lei

Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, Hardcover/Rajat Paharia

Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, Hardcover/Rajat Paharia

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Actualizat in 21/02/2025

138.99 Lei

Business Model Shifts. Six Ways to Create New Value For Customers, Paperback/Maarten Van Lieshout

Business Model Shifts. Six Ways to Create New Value For Customers, Paperback/Maarten Van Lieshout

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Actualizat in 21/02/2025

164.99 Lei

Power of Customer Experience. How to Use Customer-centricity to Drive Sales and Profitability, Paperback/Martin Newman

Power of Customer Experience. How to Use Customer-centricity to Drive Sales and Profitability, Paperback/Martin Newman

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Actualizat in 21/02/2025

188.99 Lei

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer\'s Business, Hardcover/Sriram Dasu

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer\'s Business, Hardcover/Sriram Dasu

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Actualizat in 21/02/2025

170.99 Lei

Hypnotic Writing: How to Seduce and Persuade Customers with Only Your Words, Paperback/Joe Vitale

Hypnotic Writing: How to Seduce and Persuade Customers with Only Your Words, Paperback/Joe Vitale

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Actualizat in 21/02/2025

88.99 Lei

Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing on All Social Networks That Matter, Paperback/Dave Kerpen

Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing on All Social Networks That Matter, Paperback/Dave Kerpen

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Actualizat in 21/02/2025

119.99 Lei

Brilliant Customer Service, Paperback/Debra Stevens

Brilliant Customer Service, Paperback/Debra Stevens

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Actualizat in 21/02/2025

78.99 Lei

Competing Against Luck: The Story of Innovation and Customer Choice, Hardcover/Clayton M. Christensen

Competing Against Luck: The Story of Innovation and Customer Choice, Hardcover/Clayton M. Christensen

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Actualizat in 21/02/2025

161.99 Lei

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine, Hardcover/Jeanne Bliss

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine, Hardcover/Jeanne Bliss

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Actualizat in 21/02/2025

138.99 Lei

More Weird Things Customers Say in Bookshops, Hardcover/Jen Campbell

More Weird Things Customers Say in Bookshops, Hardcover/Jen Campbell

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Actualizat in 21/02/2025

62.99 Lei

Perfect Phrases for Customer Service: Hundreds of Ready-To-Use Phrases for Handling Any Customer Service Situation, Paperback/Robert Bacal

Perfect Phrases for Customer Service: Hundreds of Ready-To-Use Phrases for Handling Any Customer Service Situation, Paperback/Robert Bacal

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Actualizat in 21/02/2025

62.99 Lei

The 1-Page Marketing Plan: Get New Customers, Make More Money, and Stand Out from the Crowd, Paperback/Allan Dib

The 1-Page Marketing Plan: Get New Customers, Make More Money, and Stand Out from the Crowd, Paperback/Allan Dib

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Actualizat in 21/02/2025

78.95 Lei

The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback, Hardcover/Dan Olsen

The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback, Hardcover/Dan Olsen

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Actualizat in 21/02/2025

153.35 Lei

Inbound Marketing, Revised and Updated: Attract, Engage, and Delight Customers Online, Paperback/Brian Halligan

Inbound Marketing, Revised and Updated: Attract, Engage, and Delight Customers Online, Paperback/Brian Halligan

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Actualizat in 21/02/2025

100.99 Lei

A / B Testing: The Most Powerful Way to Turn Clicks Into Customers, Hardcover/Dan Siroker

A / B Testing: The Most Powerful Way to Turn Clicks Into Customers, Hardcover/Dan Siroker

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Actualizat in 21/02/2025

134.99 Lei

Snap Selling: Speed Up Sales and Win More Business with Today\'s Frazzled Customers, Paperback/Jill Konrath

Snap Selling: Speed Up Sales and Win More Business with Today\'s Frazzled Customers, Paperback/Jill Konrath

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Actualizat in 21/02/2025

98.99 Lei

Web Analytics 2.0: The Art of Online Accountability & Science of Customer Centricity \'With CDROM\', Paperback/Avinash Kaushik

Web Analytics 2.0: The Art of Online Accountability & Science of Customer Centricity \'With CDROM\', Paperback/Avinash Kaushik

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Actualizat in 21/02/2025

201.99 Lei

Key Business Analytics: The 60+ Tools Every Manager Needs to Turn Data Into Insights: - Better Understand Customers, Identify Cost Savings and, Paperback/Bernard Marr

Key Business Analytics: The 60+ Tools Every Manager Needs to Turn Data Into Insights: - Better Understand Customers, Identify Cost Savings and, Paperback/Bernard Marr

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Actualizat in 21/02/2025

256.99 Lei

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Hardcover/Joseph Michelli

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Hardcover/Joseph Michelli

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Actualizat in 21/02/2025

107.8 Lei

Weird Things Customers Say in Bookshops, Hardcover/Jen Campbell

Weird Things Customers Say in Bookshops, Hardcover/Jen Campbell

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Actualizat in 21/02/2025

56.99 Lei