Digital Customer Service | Rick DeLisi, Dan Michaeli

Descriere YEO:

Digital Customer Service | Rick - Disponibil la carturesti.ro

Pe YEO găsești Digital Customer Service | Rick de la John Wiley & Sons Inc, în categoria Carte straina.

Indiferent de nevoile tale, Digital Customer Service | Rick DeLisi, Dan Michaeli din categoria Carte straina îți poate aduce un echilibru perfect între calitate și preț, cu avantaje practice și moderne.

Caracteristici și Avantaje ale produsului Digital Customer Service | Rick

• Departament: gaming-carti-birotica
• Ideal pentru pasionații de jocuri, birotică și distracție online.

Preț: 184 Lei

Caracteristicile produsului Digital Customer Service | Rick

• Brand: John Wiley & Sons Inc
• Categoria: Carte straina
• Magazin: carturesti.ro
• Ultima actualizare: 27-10-2025 01:24:43

Comandă Digital Customer Service | Rick Online, Simplu și Rapid

Prin intermediul platformei YEO, poți comanda Digital Customer Service | Rick de la carturesti.ro rapid și în siguranță. Bucură-te de o experiență de cumpărături online optimizată și descoperă cele mai bune oferte actualizate constant.

Descriere magazin:
Digital Customer Service is the new standard for creating a 5-star customer experienceAs much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer\'s own screen, even in situations where it is preferable to speak to an agent.Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service—as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today\'s digital world.Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities:Creating an excellent experience for customers that increases customer loyalty and profitabilityDriving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactionsMoving quickly toward the goal of "digital transformation"We have discovered—in our research and our first-hand experience—that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.