You\'re up to 55% more likely to win business with an existing customer than with an outside prospect.
Dan was instrumental in launching Idea Rocket, the preeminent animation studi. com), a site designed to help professionals achieve their goals by finding the right balance between Sales and customer or client service.
Sales Schema.
Dan is the founder of Sales Schema (www.
Now he enjoys imparting his experience in books, courses, and articles.
Throughout his career, he\'s won big deals, worked with an eclectic list of clients, had a lot of fun, and made a lot of mistakes.
Order Today and access a library of digital resources About the Author: Coming from the New York advertising world, Dan Englander is a Sales and client services expert.
Those who enjoyed Spin Selling and The Art of Client Serviceare sure to gain a lot from this book, as will fans of the The 4-Hour Workweek.
It\'s equal parts Sales and customer service, with a healthy sprinkling of technology.
Mastering Account Management will give you the right framework for winning more deals, delighting Your customers, and achieving peace of mind.
Maximize netWorking referrals.
Make life easier by leveraging new apps, tools, and high-tech shortcuts.
Build long-term partnerships by prioritizing experience over output.
Achieve flexibility and freedom by keeping a barrier between Sales and customer or client service.
Learn what the top Account managers do: Systematize repeat business.
Englander\'s 102-step guide will show you how to create one for Your business.
Instead of focusing on time-consuming lead generation tactics, a replicable Account management process will produce Better and faster returns.
From selling millions in high-end video services and managing projects in the New York advertising world, Dan Englander learned that most companies don\'t take the right Steps to farm repeat business.
Mastering Account Management is Your blueprint for winning long-term business with Your highest potential buyers (Your customers).
You\'re up to 55% more likely to win business with an existing customer than with an outside prospect