Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of Customer management. (After Benioff), with granular per-.
In the world A.
B.
Therefore, all of the \'post-sale\' experience was a cost center in most companies. (Before Cloud), Companies could focus totally on sales and marketing because customers were often \'stuck\' after purchasing.
In the world B.
C.
Business relationships are fundamentally changing.
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of Customer management