Customers the Day After Tomorrow: How to Attract Customers in a World of Ais, Bots, and Automation, Hardcover/Steven Van Belleghem - Lannoo Publishers

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-Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a World of automatization and digitalization -With a chapter by expert Peter Hinssen Phase 3 of digitalization has started.
This book explains th.
A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. -Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a World of automatization and digitalization -With a chapter by expert Peter Hinssen Phase 3 of digitalization has started