Description Our global commercial environment is saturated with uncertainty and increasing doubt about our commitment to customers.
He continues to develop new applications for existing technology, works with enlightened organizations, and puts together a logical order while providing a toolbox to build relationships..
Remember: Never Confuse Inconvenient with Impossible.
After all, "Nothing Changes, If Nothing Changes." It all about focusing on becoming a catalyst that ensures that Shift Happens (R) D-A-T-I-N-G Your Customer(R) has six simple, pragmatic shifts for enlightened organizations: DAZZLE Your Customers ANTICIPATE their needs TREAT them the way you want to be treated INNOVATE everything you do to acquire and retain Customers NURTURE the Relationship GUARANTEE Your Customers stay with you because of Your GREAT service Jim\'s spectrum of Customer experiences reminds companies to respect them as appreciating assets.
He challenges businesses to shift how they think, not what they think.
Over the past few decades, James Feldman has become one of marketing and innovation\'s most provocative thinkers and speakers.
D-A-T-I-N-G Your Customer(R) is about the UNCOMMON: common sense.
It uncovers levels of confidence, trust, satisfaction, and price stabilization.
Focusing totally on the Customer creates a Relationship much like dating.
Yet, through all the chaos the Customer endures, as they hope to discover respite from indifference to find someone who cares about this fragile relationship.
We buy from those where there is the least hassle--and the by-product is mediocrity.
We no longer buy from companies based on loyalty. because no one cares. . .
With few exceptions, the creation of a Customer is a lost art .
Description Our global commercial environment is saturated with uncertainty and increasing doubt about our commitment to customers
