Delivering Happiness: A Path to Profits, Passion, and Purpose - Tony Hsieh

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• Brand: Tony Hsieh
• Categoria: Business & Economics
• Magazin: libris.ro
• Ultima actualizare: 25-11-2024 01:40:54

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Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It\'s all standard operating procedure at Zappos, the online retailer that\'s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine\'s annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness , Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Times and Wall Street Journal bestseller