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Measuring Customer Experience. How to Develop and Execute the Most Profitable Customer Experience Strategies, Hardback/Philipp Klaus - Palgrave Macmillan


Measuring Customer Experience. How to Develop and Execute the Most Profitable Customer Experience Strategies, Hardback/Philipp Klaus
196.99 Lei

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(17-05-2024)
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Now, more than ever, Customer Experience plays a pivotal role in the success and longevity of a company.
Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective Customer Experience management..
Now, more than ever, Customer Experience plays a pivotal role in the success and longevity of a company


Uneori, aceste descrieri pot contine inadvertente. De asemenea, imaginea este informativa si poate contine accesorii neincluse in pachetele standard.
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