Facing especially wicked problems, Social Sector organizations are searching for powerful new methods to understand and address them.
This book will help today\'s leaders and thinkers implement these practices in their own pursuit of creative solutions that are both innovative and achievable..
These strategies are accessible to analytical and creative types alike, and their benefits extend throughout an organization.
Along the way, they have improved the quality of their products and enhanced the experiences of those they serve.
In each case, these groups have used the tools of Design Thinking to reduce risk, manage change, use resources more effectively, bridge the communication gap between parties, and manage the competing demands of diverse stakeholders.
The Design thinkers Jeanne Liedtka, Randy Salzman, and Daisy Azer explore how major agencies like the Department of Health and Human Services and the Transportation and Security Administration in the United States, as well as organizations in Canada, Australia, and the United Kingdom, have instituted principles of Design thinking.
Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, Social services, and security, the authors show how collaborative creativity can shake up even the most entrenched bureaucracies--and provide a practical roadmap for readers to implement these tools.
As a way to reframe problems, ideate solutions, and iterate toward better answers, Design Thinking is already well established in the commercial world.
Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why.
Facing especially wicked problems, Social Sector organizations are searching for powerful new methods to understand and address them
