An instant Wall Street Journal Bestseller Now in paperback--the definitive guide to communicating and connecting in a hybrid world.
Dhawan investigates a wide array of exchanges--from large conferences and video meetings to daily emails, texts, IMs, and conference calls--and offers insights and solutions to Build Trust and clarity with anyone in our ever-changing world..
Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no Matter the distance.
And a phone or video call is worth a thousand emails.
Writing clearly is the new empathy.
Online, reading carefully is the new listening.
In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care.
Is it any wonder that communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on Body language to connect and Build trust, but with most of our communication happening from behind a screen, traditional Body language signals are no longer visible--or are they? In Digital Body Language , Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional Body language across genders, generations, and culture.
Weird punctuation you can\'t make heads or tails of.
Video chats full of oops sorry no you go and can you hear me?! Ambiguous text-messages.
Email replies that show up a week later.
An instant Wall Street Journal Bestseller Now in paperback--the definitive guide to communicating and connecting in a hybrid world
