Employee engagement: 20 keys to outstanding workplace communication, Paperback/Antoni Lacinai - Lacinai AB

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Is it better to involve than to inform? Can you say exactly what you mean? What\'s the deal with first impressions? Can you influence how people feel? Why is analog communication better than digital? In this thought-provoking book, Antoni Lacinai has gathered 20 keys - insights, tips and tools - on how best to communicate in our workplace when we are leading people, selling to customers or collaborating with our peers.
The thesis is simple: Great communication leads to higher engageme.
Is it better to involve than to inform? Can you say exactly what you mean? What\'s the deal with first impressions? Can you influence how people feel? Why is analog communication better than digital? In this thought-provoking book, Antoni Lacinai has gathered 20 keys - insights, tips and tools - on how best to communicate in our workplace when we are leading people, selling to customers or collaborating with our peers