From the Economist Edge Series, an essential new guide on giving, soliciting and receiving feedback.
Margaret Cheng\'s six golden rules and Giving Good Feedback Framework offer a clear guide to what feedback is, how we can master the things that get in the way and deploy some simple techniques to make feedback a more routine--and less emotionally charged--part of our routine work communications..
Help is at hand.
In reality, though, that\'s easier said than done.
At work, the right kind of feedback delivered at the right time and in the right way can help us all to learn and improve.
We are surrounded by feedback, whether we\'re being asked to like, rate, or otherwise comment on products, services, or even people.
From the Economist Edge Series, an essential new guide on giving, soliciting and receiving feedback