Good Services - Lou Downe

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Good Services - Lou Downe - Disponibil la libris.ro

Pe YEO găsești Good Services - Lou Downe de la Louise Downe, în categoria Business & Economics.

Indiferent de nevoile tale, Good Services - Lou Downe din categoria Business & Economics îți poate aduce un echilibru perfect între calitate și preț, cu avantaje practice și moderne.

Preț: 97.86 Lei

Caracteristicile produsului Good Services - Lou Downe

• Brand: Louise Downe
• Categoria: Business & Economics
• Magazin: libris.ro
• Ultima actualizare: 15-12-2024 01:42:32

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Descriere magazin:
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.