This book providespractical help and ideas about ways of improving Health care, Shifting thecultures to ones that are patient centred, orientated towards quality.
A must-read for those concerned with improving Health Care in theUK..
It isaccessible andfull of research and experiences with stories that are powerful first-personnarratives.
This book providespractical help and ideas about ways of improving Health care, Shifting thecultures to ones that are patient centred, orientated towards quality