Hospitality Management is a career and life reference for both seasoned executives and new hires. -Martin Yang, master chef, author, food consultant, cooking show and travelogue host.
Lyn Pont to author the most comprehensive guide to providing your guests with the memorable Hospitality experience they deserve.
Leave it to business etiquette expert Dr.
Torno, vice president, American Airlines, Inc. -Arthur J.
A great training tool for the Hospitality industry. ... -Isadore Sharp, chairman and founder, Four Seasons Hotels and Resorts A refreshing, thorough, and necessary read for anyone dealing with the intricacies of the industry.
Pont\'s book is a must-read for anyone considering a career in hospitality.
If you believe in remarkable service and have a passion for this great industry, then Hospitality Management will delight you with a treasure chest of hands-on, practical information that will assist you throughout your career.
Hospitality Management leads the way by showcasing the soft Skills that you can use to amaze your guests with your outstanding attention to customer care.
Modern Hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority.
Competition in the Hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job.
Pont weaves into the narrative valuable industry history and tales that support a culture of service and personal excellence.
As a story teller, Dr.
In Hospitality Management she discusses service, relationships, integrity, communications, personal image, creativity, the bottom line, and so much more.
She is the president and founder of Manners for Business, Inc.
The author, Lyn Pont, PhD, is a motivational public speaker and educator.
This book positions associates to work comfortably in a global environment and to interpret the cultural expectations of their guests.
Hospitality Management is a career and life reference for both seasoned executives and new hires
