Contributor(s): Author: MR Michael S.
A respectful, effective Gemba Walk builds trust and lays the groundwork for a major transformationIt is amazing what one can learn during a walkHow can you be an effective leader and not want to do this?.
Examples are drawn from organizations with outstanding improvement practices: Toyota, Autoliv, OC Tanner, Cogent Power and the author\'s experiences as Chairman of the Association of Manufacturing Excellence\'s Awards Council.
One chapter describes how to coach leaders in this important activity.
The guide describes questions to ask for different types of walks (including Office Walks) and outlines an approach for leaders seeking to better understand the facts, to make better decisions, and to build consensus to achieve important goals.
Engaging People: The walks provide an opportunity for leaders discover barriers that inhibit people\'s ability to do great work. 3.
Process Understanding: Leaders can see, with their own eyes, how effectively work activities between departments and between work-groups are aligned with what the organization is trying accomplish. 2.
Clarify Purpose: Gemba Walks provide a wonderful opportunity to learn if people inside the organization have a deep understanding of \'why\' they are doing their work activities.
The guide describes three key reasons for doing a Gemba Walk: 1.
This \'how to guide\' provides leaders a basic menu of options on ways to do a more effective Walk.
Even if you currently do Gemba Walks in all likelihood you fall short of what the best companies do.
Bremer A Gemba Walk to Go See, Ask Why, and Show Respect is a key way to more actively engage people in performance improvement activities.
Contributor(s): Author: MR Michael S
