Law Enforcement Interpersonal Communication and Conflict Management: The Impact Model, Paperback/Brian D. Fitch

Law Enforcement Interpersonal Communication and Conflict Management: The Impact Model, Paperback/Brian D. Fitch

Detalii Law Enforcement Interpersonal Communication and

elefant.ro
Vânzător
elefant.ro
Pret
270 Lei
Categorie (vânzător)
Foreign Books
Marca
Sage Publications, Inc

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  • Brand: Sage Publications, Inc
  • Categoria: Foreign Books
  • Magazin: elefant.ro
  • Ultima actualizare: 13-10-2025 01:27:33

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Description Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.

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