Description Praise for Working the Phones "A sharp reminder of the difficulties faced by call-center workers." -- The Financial Times "Jamie Woodcock shows us what call-centers can tell us about bleakness and resistance in the modern workplace." -- VICE "Jamie Woodcock\'s brilliant insider account of life in a British call-center reveals the dirty realities of digital capitalism . a book that is sure to become a c. . .
Description Praise for Working the Phones "A sharp reminder of the difficulties faced by call-center workers." -- The Financial Times "Jamie Woodcock shows us what call-centers can tell us about bleakness and resistance in the modern workplace." -- VICE "Jamie Woodcock\'s brilliant insider account of life in a British call-center reveals the dirty realities of digital capitalism
