All of us have to deal with difficult people.
Rapport reveals that every interaction follows Four styles: Control (the lion),.
Now it\'s time to share it with the world.
This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists.
After 30 years\' work - and unprecedented access to 2,000 hours of terrorist interrogations - they have developed a ground-breaking model of interpersonal communication.
They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.
Laurence and Emily Alison are world leaders in forensic psychology, and they specialise in the most difficult interactions imaginable: criminal interrogations.
Whether we\'re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want.
Their findings are changing the way law enforcement and security agencies approach the delicate and vital task of gathering human intelligence.\' Guardian Get what you want from even the most difficult characters All of us have to deal with difficult people.
He makes the difficult clear - without losing his rigour.\' Malcolm Gladwell \'They are quietly revolutionising the study and practice of interrogation...
He does what every writer longs to do. \'Laurence Alison is one of my academic heroes.
As soon as you understand these styles and your own goals you can shape any conversation at will, and you\'ll be closer to the real secret: how to create instant rapport.
Rapport reveals that every interaction follows Four styles: Control (the lion), Capitulate (the mouse), Confront (the Tyrannosaur) and Co-operate (the monkey).
Now it\'s time to share it with the world.
This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists.
After 30 years\' work--and unprecedented access to 2,000 hours of terrorist interrogations--they have developed a ground-breaking model of interpersonal communication.
They advise and train the police, security agencies, the FBI, and the CIA on how to deal with extremely dangerous suspects when the stakes are high.
Laurence and Emily Alison are world leaders in forensic psychology, and they specialize in the most difficult interactions imaginable: criminal interrogations.
Whether we\'re asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want.
All of us have to deal with difficult people
