Raving Fans!

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Raving Fans! - Disponibil la libris.ro

Pe YEO găsești Raving Fans! de la Kenneth Blanchard, în categoria Economics, Finance, Industry.

Indiferent de nevoile tale, Raving Fans! din categoria Economics, Finance, Industry îți poate aduce un echilibru perfect între calitate și preț, cu avantaje practice și moderne.

Preț: 61.14 Lei

Caracteristicile produsului Raving Fans!

• Brand: Kenneth Blanchard
• Categoria: Economics, Finance, Industry
• Magazin: libris.ro
• Ultima actualizare: 13-11-2024 01:34:21

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Descriere magazin:
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.