Strategic Process Management (SPM) goes beyond traditional Business Process Management to redesign enterprise Management around workflow, incorporating a systematic development, design, and improvement methodology that is integrated with enterprise Strategic planning to deliver sustainable Competitive advantage.
Process mapping provides t.
The people who do the work define the work, including subject matter experts fully integrating critical knowledge into the processes.
By engaging staff to define processes creates stakeholder ownership and pushes Process thinking to become an integral part of the organization\'s culture.
More importantly, unlike procedures, Process maps drive continuous improvement throughout the whole organization.
Process maps, like SOP\'s, document what work is completed.
For the first time, Strategic Process Management lays out a comprehensive methodology that teaches leadership how to harvest the hidden value Process Management and corporate strategy together can deliver.
Strong business processes drive enterprise performance.
When the focus is shifted to a workflow-based enterprise view with a commitment to building strong business processes, leadership will see benefits that include focused accountability, greater customer value, cost savings, increased productivity, revenue growth, lead-time reduction, improved quality, and Strategic alignment, all within a framework that makes it strategically sustainable.
Actively managing workflows provides improved outcomes that directly impact competitiveness.
Because of this weakness, those other resources are less productive and enterprise performance significantly suffers.
What is typically missing, however, is a comparable investment in business processes and workflow management.
These resources enable the production of solutions (products and services) that deliver the firm\'s value proposition.
Enterprises make substantial investments in facilities, information technology, people, knowledge, and equipment to provide resources for enterprise operation.
This book lays out a comprehensive understanding of SPM, including how to re-organize around workflow, how to implement sustainable improvement, how to measure what matters most, how to manage change, and how to achieve the substantial benefits Strategic Process Management can bring to the enterprise.
Since 1993, SPM has been field-tested in over 300 enterprises across a wide variety of enterprise sizes, shapes, and industries.
Strategic Process Management (SPM) goes beyond traditional Business Process Management to redesign enterprise Management around workflow, incorporating a systematic development, design, and improvement methodology that is integrated with enterprise Strategic planning to deliver sustainable Competitive advantage
