Reputation Book, Hardcover/Guy Arnold - Lid Publishing

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We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings, and social media.
This Book is a genuinely new approac.
This Book will empower anyone who genuinely wants to make themselves, their team, or their organization more confident, and able to deliver a consistent and continually-improving customer experience through which they can systematically build Reputation and referrals.
Never has it been more important to manage your Reputation and referrals.
We are witnessing the new age of empowered customers, armed with online reviews, five-star ratings, and social media