This book brings together the most compelling human psychology and communications research into a no-nonsense, practical framework and easy to understand model you can apply immediately.
It\'s about creating workplaces and relationships that get the best from people and help peo.
Yet Savvy Conversations is so much more than how to handle difficult conversations.
It shows you exactly how to have the right conversations, in the right way, at the right time.
This book brings together the most compelling human psychology and communications research into a no-nonsense, practical framework and easy to understand model you can apply immediately