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Provides an argument that all Service management efforts are aimed to enhance Value in order to improve the bottom line.
Written from a European perspective, this book demonstrates that through strategic orientation and innovation, the firm and shareholder will reap the benefits..
Provides an argument that all Service management efforts are aimed to enhance Value in order to improve the bottom line
Uneori, aceste descrieri pot contine inadvertente. De asemenea, imaginea este informativa si poate contine accesorii neincluse in pachetele standard.
