Cleveland-based manufacturer Lincoln Electric has thrived for more than a century.
He lives in Ottawa..
He holds a Master\'s Degree in Engineering from the Massachusetts Institute of Technology.
Over a twenty-seven-year career with CBC, he has worked and lived around the world as a foreign correspondent, including seven years in the United States.
About the Author: Frank Koller covers the workplace for the Canadian Broadcasting Corporation.
In this insightful and spirited investigation, journalist Frank Koller digs deep into Lincoln Electric\'s inner workings--revealing surprising Lessons about what happens when managers view their employees as valued assets rather than costs.
By promoting loyalty, trust, and flexibility, Lincoln Electric has built a company of committed, hard-working employees and a reputation of excellence.
While factories across the Midwest fired employees and shuttered their doors, Lincoln Electric fulfilled its promise of "Guaranteed Continuous Employment," a company pledge to avoid layoffs for economic reasons.
It survived two World Wars, the Great Depression, the decline of industrial America, and the recent credit crash with impressive profits.
Cleveland-based manufacturer Lincoln Electric has thrived for more than a century
