Steady Work Reveals How to Implement a Continuous Improvement Operating System in Quick-Service Restaurants Author and former Starbucks\' Regional Manager Karen Gaudet offers practical and astute business guidance plus a heartfelt personal story about how "Playbook," a continuous improvement business system, revitalized the retailer during the global financial crisis and helped employees in Newtown, CT, get through the worst week of their lives.
Steady Work Reveals How to Implement a Continuous Improvement Operating System in Quick-Service Restaurants Author and former Starbucks\' Regional Manager Karen Gaudet offers practical and astute business guidance plus a heartfelt personal story about how "Playbook," a continuous improvement business system, revitalized the retailer during the global financial crisis and helped employees in Newtown, CT, get through the worst week of their lives
