Cuprinsul cartii RETHINKING AND REINVENTING marketing 71.
practice Test 67 APPROACHING NEW CUSTOMERS 71 Starting up 71Vocabulary 72Customer Centrality 74Language Review 77Translation Exercises 80Writing Letters of Application II 119practice Test 119 DEVELOPING NEW PRODUCTS 123Starting up 123Vocabulary 123Reading Products service marketing and branding strategy 125Language Review 139Translation Exercises 142Writing Letters of Complaint and Aology 160practice Test 161NEGOTIATIONS 165Starting up 165Vocabulary 165Reading The New Age of Negotiation 167Language Review 183Translation Exercises 185Writing Letters of Complaint 201practice Test 202List of irregular verbs 207BIBLIOGRAPHY 214. decision making 51Language Review 54Translation Exercises 57Writing Letters of Application I 667.
practice Test 44 CUSTOMERS AND PRODUCTSStarting up 48Vocabulary 49Reading Problem analysis vs.
Writing Letters 42 7.
Translation Exercises 176.
Language Review 155.
Reading Building customer relationships - increasing customer loyalty 114.
Vocabulary 83.
Starting up 72.
Cuprinsul cartii RETHINKING AND REINVENTING marketing 71
