What Customers Crave - How to Create Relevant and Memorable Experiences at Every Touchpoint by Nicholas Webb.
Webb wants you to bring your Customers back to where they belong: at the center of attention in you.
Webb claims that over the years, entrepreneurs have lost sight of What works to keep their Customers happy.
You have heard the adage, "the customer is always right," but do you really know how to put this principle into practice? In What Customers Crave, Nicholas J.
What Customers Crave - How to Create Relevant and Memorable Experiences at Every Touchpoint by Nicholas Webb