Even the Best information is worthless if users can\'t find it.
If you think that the type of document that you prefer is the same type of document that your clients prefer: You\'re wro.
If you think that your document Structure should follow the Structure of your product\'s components and functions: You\'re wrong.
However, Structuring User assistance isn\'t as simple and obvious as it may seem.
Providing user-friendly Structure and navigation is just as important as providing well-written content.
Even the Best information is worthless if users can\'t find it