Saying Sorry is in crisis.
Between them, in 20.
That\'s more than one per day.
In January 2018 there were 35 public apologies from high-profile organizations and individuals.
We have become addicted to apologies but immune from Saying sorry.
On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret.
On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency.
Saying Sorry is in crisis