THE TOP SELLING First-Time MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about.
This timely follow-up to the go-to manual for management training, The First-Time Manager , will teach you how to face tough situations you never expected to face..
Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis.
As a manager, you must maintain a positive environment and it\'s not as difficult as you think.
Company Crises: When the company faces challenges, they often pass that stress to managers.
Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team\'s energy.
Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including: Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges.
As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.
This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic.
THE TOP SELLING First-Time MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about
