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Real life involves real people who make real mistakes.
New York Times best-selling author Gary Chapman has teamed with counselor Jennifer Thomas on this groundbreaking study of the way we apologize, discovering that it\'s not just a matter of will-it\'s a matter of.
Just as you have a different love language, you also hear and express the words and gestures of Apology in a different language.
The need for apologies impacts all human relationships.
Sometimes saying "I\'m sorry" just isn\'t enough.
Real life involves real people who make real mistakes
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