The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets - Micah Solomon

Descriere YEO:

The Heart of Hospitality: Great - Disponibil la libris.ro

Pe YEO găsești The Heart of Hospitality: Great de la Micah Solomon, în categoria Business & Economics.

Indiferent de nevoile tale, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets - Micah Solomon din categoria Business & Economics îți poate aduce un echilibru perfect între calitate și preț, cu avantaje practice și moderne.

Preț: 100.16 Lei

Caracteristicile produsului The Heart of Hospitality: Great

• Brand: Micah Solomon
• Categoria: Business & Economics
• Magazin: libris.ro
• Ultima actualizare: 18-09-2025 01:36:55

Comandă The Heart of Hospitality: Great Online, Simplu și Rapid

Prin intermediul platformei YEO, poți comanda The Heart of Hospitality: Great de la libris.ro rapid și în siguranță. Bucură-te de o experiență de cumpărături online optimizată și descoperă cele mai bune oferte actualizate constant.

Descriere magazin:
Success in today\'s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company\'s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today\'s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today\'s new breed of luxury travelers Double-five-star chef and hotelier Patrick O\'Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today\'s travelers Restaurateur Traci Des Jardins on building a narcissism-free hospitality culture Legendary chef Eric Ripert\'s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you\'ll find the secrets here.