The Lost Art of Listening: How Learning to Listen Can Improve Relationships, Paperback/Michael P. Nichols - Guilford Publications

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One person talks; the other listens.
Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations..
Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 125, 000 readers break through conflicts and transform their personal and professional relationships.
Unfortunately, most of us think of ourselves as better listeners than we actually are.
It\'s so basic that we take it for granted.
One person talks; the other listens