Improving Government on a macro level is only possible with public managers who herald change on a micro level.
With new research and lessons from the f.
In this second edition, chapter authors once again draw on their real-world experience to demonstrate the importance of values-based leadership.
While many studies of Government reform focus on new policies and programs, these public managers--Building Relationships built on trust--are the real drivers behind many successful reforms.
Improving Government on a macro level is only possible with public managers who herald change on a micro level