Produs

This is Service Design Doing

Name: This is Service Design Doing
Brand: Marc Stickdorn
Price: 278.95 RON
Availability: InStock

Vânzător

libris.ro

Cumpără

Pret

278.95 Lei 309.94 Lei

Categorie (vânzător)

Computers

Marca

Marc Stickdorn

Produs actualizat în urmă cu 1 zi

Descriere YEO:

This is Service Design Doing - Disponibil la libris.ro

Pe YEO găsești This is Service Design Doing de la Marc Stickdorn, în categoria Computers.

Indiferent de nevoile tale, This is Service Design Doing din categoria Computers îți poate aduce un echilibru perfect între calitate și preț, cu avantaje practice și moderne.

Preț: 278.95 Lei

Caracteristicile produsului This is Service Design Doing

Brand: Marc Stickdorn
Categoria: Computers
Magazin: libris.ro
Ultima actualizare: 25-04-2026 00:26:23

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Descriere magazin:
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You\'ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You\'ll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.

This is Service Design Doing - 0 | YEO