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Description Aggression touches all of our lives.
Rather than professionals, they are people.
It is written for Ordinary People who may, on occasion, have to deal with an angry, even an enraged person.
This book was written with the help of a unique cadre of critical readers.
Words of Power is not a book for specialists.
Whether it is a customer or angry coworker, an upset family member or a stranger we bump into on the street, all of us, at times, must deal with Aggressive people.
Description Aggression touches all of our lives
Uneori, aceste descrieri pot contine inadvertente. De asemenea, imaginea este informativa si poate contine accesorii neincluse in pachetele standard.
