A Practical Guide to Airline Customer Service is written for Airline executives and undergraduate students who are preparing for a career in the Airline service industry.
This includes basic Airline Operations and essential communication skills, and how Airline service agents interact with passengers at every cont.
This book primarily focuses on the importance of Customer service in the Airline industry.
Those working in similar functions and fields can also benefit From this book.
A Practical Guide to Airline Customer Service is written for Airline executives and undergraduate students who are preparing for a career in the Airline service industry