Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies - Irene Yam

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Caracteristicile produsului Build a World-Class Customer Advisory

• Brand: Irene Yam
• Categoria: Business & Economics
• Magazin: libris.ro
• Ultima actualizare: 18-09-2025 01:36:55

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Descriere magazin:
An essential guide for planning and hosting successful CAB meetings from an award-winning industry veteran with pre- and post-IPO experience. In today\'s highly competitive and fast-paced market, businesses need strong customer relationships to grow and thrive. Executing a productive Customer Advisory Board (CAB) can mean the difference between a winning strategy and failing one. In Build a World-Class Customer Advisory Board, CAB expert Irene Yam provides practical insider advice, proven strategies, real-world case studies, and time-saving templates to stream-line planning and improve value for sponsor company executives and customer board members. You\'ll learn: - Why every company, from small start-ups to global brands, see short- and long-term benefits from a CAB. - The five principles of a world-class CAB and how to leverage them to connect with your customers-no matter the size of your budget or whether your event is in-person, remote, or hybrid. - The CAB meeting agenda that achieves company goals by building trust, encouraging candid customer feedback, and facilitating meaningful strategy discussions. - How to maximize six valuable ah ha moments. - Ways to support constructive CAB follow-up and relationship-building to cultivate and maintain a group of trusted customer advisors to troubleshoot problems, share new ideas, and act as advocates for the company. With Build a World-Class Customer Advisory Board, you\'ll have the inspiration and resources to host a world-class CAB and unlock the power of human connection.