Critical Knowledge Transfer: Tools for Managing Your Company\'s Deep Smarts, Hardcover/Dorothy Leonard - Harvard Business School Press

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How to transfer Your organization\'s most important knowledge--before it walks out the door When highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned, experience-based knowledge--much of it undocumented and irreplaceable.
The tsunami of "boomer" retirements has created the most visible, urgent need to transfer such Knowledge to the nex.
Organizations can thereby lose a good part of their competitive advantage.
How to transfer Your organization\'s most important knowledge--before it walks out the door When highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned, experience-based knowledge--much of it undocumented and irreplaceable