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Description Businesses worry about new technologies, but customers are the ultimate disruptors--Suman Sarkar offers bold Strategies for making sure you understand your customers and keep up with their ever-changing needs.
Chang.
Most people think technology causes disruption, but technology merely enables it.
Disruption--the brutal roiling of markets, the decline of long-established brands and products, and the rise of new upstarts--drives business failure and success.
Description Businesses worry about new technologies, but customers are the ultimate disruptors--Suman Sarkar offers bold Strategies for making sure you understand your customers and keep up with their ever-changing needs
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