Providing great Customer Service in healthcare is an ongoing challenge.
This booklet makes a great recognition gift and support for individual coaching or staff.
They also raise their awareness of their own current behavior compared to the Behaviors That reflect great Customer service.
Rich with interactive exercises and self-help tools, staff become clearer on the Sixteen House Rules of Customer Service.
This short book is a terrific guide to Customer Service essentials for front line staff.
Providing great Customer Service in healthcare is an ongoing challenge