You have to talk with a colleague about a fraught situation, but you\'re worried that they\'ll yell, or blame you, or shut down.
Difficult Conversations walks you through: - Uncovering the root cause of friction - Maintaining a positive mind-set - Untangling the problem together - Agreeing on a way forward Don\'t have much time? Get up to spee.
But you can communicate in a way that\'s constructive--not combative.
You fear your Emotions could block you from a resolution.
You have to talk with a colleague about a fraught situation, but you\'re worried that they\'ll yell, or blame you, or shut down