Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus on a Solution - Harvard Business Review

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Caracteristicile produsului Difficult Conversations: Craft a Clear

• Brand: Harvard Business Review
• Categoria: Business & Economics
• Magazin: libris.ro
• Ultima actualizare: 15-12-2024 01:42:32

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Descriere magazin:
You have to talk with a colleague about a fraught situation, but you\'re worried that they\'ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that\'s constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon\'t have much time? Get up to speed fast on the most essential business skills with HBR\'s 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.